Terms & Conditions
Welcome to VESSAURA. These Terms & Conditions govern your use of our website, products, and services. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms & Conditions. If you do not agree with any part of these terms, please refrain from using our website.
Eligibility
By using this website, you confirm that you are at least 18 years of age or are accessing the website under the supervision of a parent or legal guardian. You agree to provide accurate, current, and complete information when making purchases or creating an account.
Products & Services
VESSAURA specializes in handcrafted cookware and homeware products. We strive to ensure that all product descriptions, images, specifications, and pricing are accurate. However, slight variations may occur due to the handcrafted nature of our products.
We reserve the right to modify, discontinue, or update products without prior notice.
Pricing & Availability
All prices displayed on our website are subject to change without notice. While we make every effort to ensure pricing accuracy, errors may occasionally occur.
In the event of a pricing error, VESSAURA reserves the right to cancel or refuse any order placed at the incorrect price.
Product availability is subject to stock levels and may change without prior notice.
Orders & Acceptance
Once an order is placed, you will receive an order confirmation email. This confirmation does not guarantee acceptance of the order.
We reserve the right to:
- Refuse or cancel any order
- Limit quantities purchased
- Verify customer information before processing
- Cancel orders suspected of fraud or unauthorized activity
If an order is cancelled after payment has been processed, the applicable refund will be issued.
Payments
We accept payments through secure and trusted payment gateways.
By placing an order, you confirm that:
- The payment information provided is accurate.
- You are authorized to use the selected payment method.
- Sufficient funds are available to complete the transaction.
Orders will only be processed after successful payment confirmation.
Shipping & Delivery
Shipping and delivery timelines are governed by our Shipping Policy.
While we strive to deliver products within estimated timeframes, delays may occur due to circumstances beyond our control, including weather conditions, transportation disruptions, public holidays, or courier-related issues.
Returns & Refunds
Returns, exchanges, and refunds are subject to our Return & Refund Policy.
Customers are encouraged to review the Return & Refund Policy before making a purchase.
User Responsibilities
By using our website, you agree not to:
- Violate any applicable laws or regulations.
- Engage in fraudulent activities.
- Attempt unauthorized access to website systems.
- Upload malicious software or harmful content.
- Interfere with the website’s operation or security.
Any violation may result in suspension or termination of access to our services.
Intellectual Property Rights
All content on this website, including but not limited to:
- Text
- Images
- Graphics
- Logos
- Product Designs
- Videos
- Website Layouts
is the exclusive property of VESSAURA and is protected under applicable intellectual property laws.
No content may be copied, reproduced, distributed, modified, or used without prior written permission.
Third-Party Links
Our website may contain links to third-party websites for informational purposes.
VESSAURA does not control or endorse third-party websites and is not responsible for their content, privacy practices, products, or services.
Users access third-party websites at their own risk.
Limitation of Liability
To the fullest extent permitted by law, VESSAURA shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from:
- Use of the website
- Product usage
- Service interruptions
- Delayed deliveries
- Loss of data
- Unauthorized access
Our total liability shall not exceed the amount paid by the customer for the relevant product or service.
Disclaimer
All products and services are provided on an “as available” and “as is” basis.
While we strive for accuracy, we do not guarantee that:
- The website will always be error-free.
- Product descriptions are completely free of inaccuracies.
- Website availability will be uninterrupted.
Users access and use the website at their own discretion and risk.
Indemnification
You agree to indemnify and hold harmless VESSAURA, its directors, employees, affiliates, partners, and service providers from any claims, damages, liabilities, losses, or expenses arising from your misuse of the website or violation of these Terms & Conditions.
Privacy
Your use of our website is also governed by our Privacy Policy. By using our website, you acknowledge that you have reviewed and understood our Privacy Policy.
Changes to Terms & Conditions
VESSAURA reserves the right to modify, update, or replace these Terms & Conditions at any time without prior notice.
Changes become effective immediately upon publication on this page. Continued use of the website constitutes acceptance of the updated terms.
Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts having authority in the relevant location.
Contact Us
If you have any questions regarding these Terms & Conditions, please contact us through our Contact Us page. We will be happy to assist you.
These Terms & Conditions shall be governed and interpreted in accordance with the applicable laws of India.
Any disputes arising from the use of this website shall be subject to the exclusive jurisdiction of the courts having authority in the relevant location.